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Delivery

US Appliance Delivery Info

 

Get Free Standard Shipping* on all Refrigerators, Ranges, Washers, Dryers, Cooktops, Microwaves, Ovens, Dishwashers, Hoods and Compactors throughout the Continental US.

 *$30 diesel fuel surcharge fee applies per order.  Delivery Details below.

Shipping Rates

Major Appliances & Oversized Items
All of our appliances and large TVs are delivered through our affiliated national shippers. You may select Standard or White Glove Delivery for these items.

Standard Delivery
FREE on all major appliances no matter how many you order until Feb 8th.
($30 diesel fuel surcharge fee per order)
Major appliances will be delivered to the curbside/driveway of your home only. The shipping company will contact you directly to arrange for a convenient delivery time.

In-Home White Glove Delivery
Only $90 per order no matter how many you order until Feb 8th.
As part of this service major appliances will be brought into your home, unpacked, and placed where you like.  The shipping company will contact you directly to arrange for a convenient delivery time.
Certain restrictions apply

Additional Shipping Charges may apply to the following remote Island Area Zip-codes

Small Appliances, Electronics and Accessories
Most of our smaller items are shipped via UPS or FEDEX. Standard Delivery (Ground)

Small Appliances/Small Electronics - Countertop microwaves, cooktops excluding downdraft cooktops, home theater systems
Free shipping until Feb 8th.  Flat Fee unlimited items.
($30 diesel fuel surcharge fee per order)

Accessories/Small Electronics - Trim kits, cartridges, most cookware, DVD players.
$9 Per Order.  Flat Fee unlimited items

Items under 5 pounds.
$5.99 Per Order.  Flat Fee unlimited items

Shipping Times

Approximate Transit Times     

  Major Appliances   3 weeks
  Professional Appliances   3-4 weeks
  HDTVs and Electronics   7-10 business days
  Small Appliances
   (Countertop microwaves, vent hoods, cooktops etc.)
  2-3 weeks
  Accessories (Trim kits, cartridges, etc.)   2-3 weeks
  Chef's Corner  (Kitchen accessories, cookware, etc.)   7-10 business days

Delivery destination needs to be readily accessible by delivery trucks. Extremely remote locations may take an extra week. Major & professional appliance in-home white glove delivery will be made to accessible rooms, up to 1 flight of stairs. Small items like cooktops and microwaves are shipped directly to you by parcel services (e.g. DHL, FedEx, or UPS and arrive within 2 to 3 weeks)
Adult Signature is required on all TV deliveries.
 

Shipping to Alaska, Hawaii
We can ship smaller items to Alaska and Hawaii.  Contact us for more information on shipping rates.

We cannot ship to FPO or APO Addresses

For order return and cancellation information click here.

Redelivery
If you are not at the delivery location when the driver attempts delivery during the scheduled delivery time window, or request the driver to come back at a later time, there will be a $50 charge..


Delivery & Installation Details

In order to ensure a smooth delivery and installation, please read the following information for products that need further special hook up:
 

REFRIGERATORS
Refrigerators that come with automatic icemakers or water dispensers need to have the water lines hooked up. To have the lines installed, you can either purchase them at a hardware store and install yourself, or you can arrange installation from a local appliance service company for what is usually a nominal cost.
 

ELECTRIC RANGES AND DRYERS
Since wall sockets vary from home to home, and region to region, electric ranges and dryers are built and shipped without an attached electric cord. You can check the electrical outlet type in your home, and purchase the appropriate cord from local appliance or hardware stores. Otherwise, you can arrange installation from a local appliance service company for what is usually a nominal cost.
 

GAS RANGES AND DRYERS
Gas appliances are shipped without connecting gas lines and installation is not part of the delivery. You can arrange installation from a local appliance service company for what is usually a nominal cost.
 

WASHING MACHINES
Water hoses are included with the Washing Machine and can be installed with minimal difficulty. You can arrange installation from a local appliance service company for what is usually a nominal cost.
 

DISHWASHERS
Hose hook up is not part of the delivery. To have the water hoses installed, you can either purchase them at a hardware store and install yourself, or you can arrange installation from a local appliance service company for what is usually a nominal cost.
 

BUILT-IN APPLIANCES
Appliances that are going to be "built-in" to your home will require installation, which is not part of our delivery. You can contact local appliance service or remodeling companies to perform this work for you. Since custom installation varies from project to project, we’d recommend you check with a couple of companies and compare their prices and services.
 

MICHIGAN DELIVERY
US-Appliance is located in the Detroit area. We can offer complete appliance installation and old unit haul away in South Eastern Michigan.  Old unit haul away is not available outside of this area.  Just call us at 1-877-628-9913 to arrange what you need, or drop us an email
 

Do-It-Yourself Alternatives
GE offers telephone assistance to help with appliance installation and hook ups if you so choose. The accessory parts for appliance hook ups are commonly available at most hardware stores or appliance service companies. The GE Helpline can be contacted at 1-800-626-2000.

Looking for help installing or remodeling? ServiceMagic.com and ImproveNet.com make it easy to find reliable help. Just click these links:

        



(877) 628-9913
For Knowledgeable Sales Assistance
or to Place Your Order Over the Phone
Monday - Friday: 8:00 - 6:00 EST
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